CUSTOMER CARE
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For customer care, or any other enquiries get in touch by phone, email or via contact form below.
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At Aliso Bay, we approach our purses as wearable art. Every piece is a result of several hours of our undivided attention - from finding the perfect materials, through designing and creating, all the way to carefully wrapping and sending to its new home. Being handmade, means that each one of them is truly unique and has its own story, which adds to its magic.
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In order to support conscious approach to fashion, we create our purses either as ONE-OF-A-KIND or in COLLECTIONS that are pre-order. All the ONE-OF-A-KIND purses are finished and ready to be shipped within 1- 3 business days. They come in very limited quantities, usually one or two pieces.
The great majority of our purses that come in COLLECTIONS are pre-order. This means there is a waiting period of 1 week after the purchase, when your purse is being created, quality checked and dispatched specially for you.
By offering limited quantities and pre-orders, we try to take a more mindful approach which helps to avoid adding to the excess waste of the fashion industry.
Thank you for supporting us on our journey to sustainability!
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AB xx
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